govSTAT

Better Service through Accountability

The Stat process enables an administration to quantify how well or how poorly the government is delivering on its core responsibilities: providing for public safety, removing trash, maintaining a quality water supply, and providing basic health services. With a Stat program, benchmarks are established, goals are set and managers are held accountable for maximizing their resources to achieve better results. Problems are identified, resources are deployed where they are needed most, and new strategies are monitored to ensure success.

"I'm a believer. It is my view that we can work within the current government structure and bureaucracy to make government more accountable, efficient and responsive."

-St. Louis Mayor Francis Slay on CitiStat, St. Louis Post-Dispatch, 7/1/01