Better
Service through Accountability
The
Stat process enables an administration to quantify how well
or how poorly the government is delivering on its core responsibilities:
providing for public safety, removing trash, maintaining a quality
water supply, and providing basic health services. With a Stat
program, benchmarks are established, goals are set and managers
are held accountable for maximizing their resources to achieve
better results. Problems are identified, resources are deployed
where they are needed most, and new strategies are monitored
to ensure success.
|
"I'm a believer. It is my view that
we can work within the current government structure and bureaucracy
to make government more accountable, efficient and responsive."
-St. Louis Mayor Francis Slay on CitiStat, St. Louis Post-Dispatch,
7/1/01
|